Shipping Policy

Hoopen currently accepts and fulfills orders shipping to addresses within the United States. Items ship from US-based warehouses located in California, Georgia, and New Jersey.

Availability can vary by product and variant. If an item cannot be shipped to your address, that will be shown before payment is completed.

Orders are shipped via FedEx, UPS, or USPS depending on your location and item availability. Standard delivery takes 1-8 business days after processing.

Estimated delivery timing is also shown on the product page and at checkout when available. These dates are estimates based on current carrier and supplier information and are not guaranteed delivery dates.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Orders are submitted for processing after successful payment authorization.

If we need to confirm availability, pricing, or address information before fulfillment, support may contact you by email.

Shipping pricing is shown at checkout. If a product is marked as free shipping, that applies to the eligible order shown on the site at the time of purchase.

For shipping questions before or after an order, contact [email protected].